Malta
Malta is a provider of quality healthcare services delivered by very efficient and compassionate medical staff in Toril, Davao City.
Project Background
For this project, we revamped the current website of Malta to follow the latest design trends and update some of its content.
Project Statement
For this project, we revamped the current website of Malta to follow the latest design trends and update some of its content.
Objectives
- To revamp the website to the latest design trends.
- To create a user experience that is convenient and easily recognizable for clients of all ages.
- To update their content.
- To add a messenger chatbot to the website.
Scope
Website
- Landing Page
- Health Services
- Clinics
- About
- News
- Contact us
- Messenger Chatbot
Process
At Charis, we believe in a collaborative, transparent, and results-driven approach to every project. Here’s how our process looks like:
Project Kickoff
The Charis team and the client had a kick-off meeting to discuss the requirements and scope of the project.
We brainstormed and shared our ideas on how we can improve the website and gathered all the requests the client wanted to add to the current website to improve it.
After the business requirement document was finalized, we created the high-fidelity wireframes for the website.
After creating the designs, we sent it to the client for the design review and requested the updated copy that we will put on the website.
Designing High-Fidelity Wireframes and Client Review
Development
After receiving design approval, the development phase began. Using Webflow, our developer translated the approved designs into a fully functional website, focusing on both UI improvement and functionality.
After the development was completed, the Quality Assurance (QA) tester started running tests to ensure that there are no bugs so that we can properly hand off the website to the client.
Testing &
Quality Assurance
Project Kickoff
During the session, we brainstormed ideas for improving the website and documented all the client’s requests and features they wanted to include, setting a clear direction for the redesign.
Designing High-Fidelity Wireframes and Client Review
The completed wireframes were shared with the client for feedback and approval. During this phase, we also requested updated images and content to ensure the website reflects the client’s vision and branding.
Development
Testing &Quality Assurance
Outcome
All project objectives were successfully achieved, as they were clearly defined. The updated Malta website was launched on schedule, delivering a seamless user experience. The new features significantly enhanced customer service efficiency and boosted overall satisfaction, reflecting the positive impact of the improvements.
